Welcome by

Shailesh Solanki

Executive Editor, Pharmacy Business

Conference Chair Opening Remarks

Reena Barai

Pharmacist & Owner, S G Barai Pharmacy

Opening Keynote

David Webb

Chief Pharmaceutical Officer, NHS England

David spoke about the NHS England perspective on the future of community pharmacy as part of an integrated health system.

Panel Discussion on Digital Health and Technology

Cyrus Hodivala

Managing Director of Meditech UK & Ireland introduced the panellists.

  • Panellists:

    Yasmin Karsan

    AI Engineer, The Digital Clinical Safety Compan

  • Pritee Panchmatia

    Superintendent Pharmacist / Director, Howletts Pharmacy

 

  • Moderator:

    Fin McCaul

    Managing Director, Prestwich Pharmacy

 
This panel explored how technology, including artificial
intelligence, is reshaping pharmacy operations, enhancing patient engagement, and
transforming service delivery. The discussion highlighted the importance of aligning
digital innovation with business strategy.

 

Presentation: Pharmacy Data Insights – Informing Decisions and Measuring Success

  • Speaker:

    Adele Curran

    Chief Operating Officer, Real World Analytics

 

This session explored the importance of using data to assess your current position, inform decision-making, set actionable goals, and measure success effectively.

Panel Discussion: Optimising Service Opportunities

  • Moderator:

    Raj Matharu

    CEO, Community Pharmacy South East London, Westchem Pharmacy, Superintendent Pharmacist

 

  • Panellists:

    Rachna Chhatralia

    Superintendent Pharmacist, Day Lewis Pharmacy

  • Patricia Tigenoah-Ojo

    Superintendent Pharmacist, Stevens Pharmacy

  • Baba Akomolafe

    Superintendent Pharmacist, Christchurch Pharmacy

 
Session Overview:
This session explored how to safely and profitably deliver high-quality NHS and private clinical services while ensuring an excellent patient experience. Delegates gained valuable insights from experts who are already succeeding in this space.

 

Amerjit Singh, Managing Director of Sharoe Green Pharmacy and Skills4Pharmacy introduced this session.

How I Won Pharmacy Business of the Year 2024

  • by Wole Ososami

    Lead Pharmacist, Westbury Chemist

 

Wole shared his journey to success, discussing the strategies and actions that led to this prestigious recognition and explaining why the win was so meaningful to both him and his dedicated team.

 

Presentation: The Role of Consumer Healthcare in Pharmacy’s Future

Michelle Riddalls OBE

CEO, PAGB

One of the pillars of growing a successful pharmacy business is its over-the-counter healthcare service. This session, led by the PAGB, demonstrated how this could and should be achieved.

Tariq Mohammad, CEO of Invatech Health, who introduced the session.

Panel Session: Developing Independent Prescribing and Skill Mix in Pharmacy

  • Panellists:

    Robert Townsend

    Independent Prescriber, Ashington Way Pharmacy

  • Nicola Stockmann

    President, Association of Pharmacy Technicians UK

  • Atul Patel

    Superintendent Pharmacist, Lincoln Pharmacy (confirmed)

 

  • Moderator:

    Amerjit Singh

    Managing Director, Sharoe Green Pharmacy / Skills4Pharmacy

 

This session explored how to drive pharmacy businesses forward by utilising the right people with the right skills doing the right things. Delegates learned how Pharmacy Technicians and Pharmacist Independent Prescribers can enhance services, with insights from leading experts.

 

Closing Keynote

Janet Morrison OBE

CEO, Community Pharmacy England

Pharmacy Leaders Panel

  • Panellists:

    Prof Harry McQuillan

    Chairman, Numark

  • Nick Kaye

    Chair, NPA

  • Sadik Al-Hasan MP

  • Shilpa Shah

    CEO of Community Pharmacy North East London

 

  • Moderator:

    Reena Barai

 

The conference closed with a panel made up of leading pharmacy stakeholders who reflected on the day and took some questions from the audience.

 

Sum-up and close

Reena Barai

Conference Chair

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Mark your calendars for the
Pharmacy Business Awards 2026!

Join us in the heart of London for the 26th Pharmacy Business Awards. This black-tie affair promises a sophisticated celebration, bringing together the crème de la crème of community pharmacy. Heads of pharmacy organisations, top-notch CEOs, health officials, and even a few government ministers will be gracing us with their presence.

It’s not just an awards night; it’s a recognition of the outstanding contributions made by those in the pharmacy realm. These are the individuals who ensure our communities are healthy, vibrant, and thriving.

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